jeta7's Privacy Policy

Introduction and Scope

jeta7 is an online gaming and betting platform that provides services to Bangladeshi users. This Privacy Policy ("Policy") applies to the jeta7 website, mobile application, and other related services.

Before reading this policy, please note that it is an integral part of our Terms and Conditions. By using our platform, you are considered to have accepted the terms of this policy.

Opening an account and using services on jeta7 is permitted only for individuals aged 21 or older. Information from minors is not collected or processed, and if a minor has provided information by mistake, it will be deleted as soon as this is confirmed.

What Information We Collect

jeta7 collects the following types of information to operate its services properly:

2.1 Registration Information

Information you provide when creating an account includes:

• Full name and date of birth
• Mobile number and email address
• Password (stored in encrypted form)
• Preferred language and currency settings

2.2 Identity Verification Information

To ensure secure transactions and prevent fraudulent activity, jeta7 may collect identity verification information in certain circumstances, such as national ID details or information relating to other government-issued identification.

2.3 Financial Transaction Information

Information collected during deposit and withdrawal processing includes account numbers and transaction records related to bKash, Nagad, Rocket, Upay, or bank transfers. Complete payment card or account details are not stored directly on our servers — payment processing is handled securely through payment processing partners.

2.4 Usage Information

When you connect to jeta7, certain technical information is automatically recorded, such as:

• IP address and device type
• Browser type and operating system
• Time spent on the platform and pages viewed
• Login time and approximate location information

2.5 Cookies and Similar Technologies

jeta7 uses cookies for session management, remembering user preferences, and improving site functionality. You can control cookies from your browser settings, but disabling certain cookies may cause some services to not work properly.

Purpose of Information Use

Collected information is used for the following purposes:

• Creating and managing accounts, verifying login, and ensuring secure access
• Processing all financial transactions including deposits and withdrawals
• Providing gaming and betting services and maintaining play history
• Preventing fraudulent activity, money laundering, and other illegal conduct
• Providing customer support via 24/7 live chat and email
• Providing a personalised experience including bonuses, promotions, and VIP benefits
• Analysing platform performance and improving service quality
• Meeting applicable legal and regulatory obligations

jeta7 never sells your personal information to third parties or shares it for advertising purposes.

Information Sharing and Third Parties

jeta7 may share information with third parties on a limited basis in specific circumstances:

4.1 Service Provider Partners

Only necessary information is shared with partners who provide essential services such as payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technology infrastructure, and customer support. These partners are contractually bound to comply with our privacy standards.

4.2 Legal Requirements

jeta7 may be legally required to provide information in response to applicable laws in Bangladesh, court orders, or valid requests from government authorities. Only the minimum necessary information will be provided in such cases.

4.3 Fraud Prevention

Specific information may be shared with security partners to detect and prevent account security breaches, fraud, or suspicious activity.

Except for the exceptions mentioned above, no information will be sent externally without your explicit consent.

Data Security Measures

jeta7 uses multiple layers of security measures to keep your information safe:

5.1 Encryption

All data transmissions are encrypted using SSL (Secure Sockets Layer) technology. Sensitive information including passwords is stored in hashed and encrypted form — no employee can view them directly.

5.2 Access Control

Access to personal information is restricted to only those employees who need it for their work. All access is logged and reviewed regularly.

5.3 Server Security

Data is stored in secure data centres meeting international standards. Regular security audits and vulnerability assessments are conducted.

5.4 Two-Step Verification

OTP (One-Time Password) verification is used for additional security during account login and large withdrawals, which prevents unauthorised access.

Data Retention Period

jeta7 retains your information only for as long as necessary to fulfil the purpose for which it was collected, or for the period required by legal obligations:

• Active account information — for the duration the account remains active
• Transaction records — at least five years from the date of the transaction
• Identity verification documents — for the specified legal period after account closure
• Log files and technical information — generally up to 90 days

Once the specified period ends, your information is securely deleted or anonymised.

Your Rights

You have the following rights regarding your personal information:

7.1 Right to Access

You can contact our support team at any time to find out what information we hold about you. jeta7 provides support 24/7 in Bengali and English via live chat and email.

7.2 Right to Correction

You have the right to request correction of any inaccurate information we hold about you. This can be done through account settings or via the support team.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, information required to meet legal obligations may not be immediately deletable.

7.4 Right to Object to Processing

You may object to the use of your information for marketing communications and may opt out of marketing emails or messages at any time.

Connection to Responsible Gaming

jeta7 believes that data protection and responsible gaming are closely linked. We never use information about your gaming behaviour against you — rather, this information is used to support you under our responsible gaming programme.

For example, if an unusual gaming pattern is detected, our system may automatically send a cautionary message or take account protection measures. This use is entirely for your wellbeing and to minimise potential harm.

Protection of Children and Minors

jeta7's services are not for anyone under the age of 21. We do not intentionally collect or process any personal information from minors. If we are informed that a person has created an account while under the age of 21, that account and all associated information will be deleted immediately. To learn more about our position on this matter, read our About Us page.

Policy Changes and Updates

jeta7 reserves the right to change this privacy policy from time to time. If there are any significant changes, we will:

• Publish a clear notice on the website
• Notify registered users by email or SMS
• Update the "Last Updated" date at the top of the page

If you continue using the platform after the updated policy is published, you will be considered to have accepted the new policy. If you do not agree to the policy changes, you have the right to close your account.

Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy or the handling of your personal information, please contact us:

Email: [email protected]

Our privacy team handles all requests and complaints. For urgent privacy matters, you can also speak directly with our support team via 24/7 live chat.

This privacy policy has been prepared in Bengali and is the definitive version. To view the full terms and conditions governing use of jeta7's services, see the Terms and Conditions.